PRIVICY POLICY Update date: 2022/5/26 Effective date: 2022/6/2 Preface GR is a product provided by GLOBAL REACHOUT (Hereunder known as We/Us). When you use our services, we may collect and use your relevant information. We hope to explain to you through this "Privacy Policy" on how we intend to collect, use, store and share this information when using our services, and how we intend to provide you with access, update, control and protect such information. This "Privacy Policy" is closely related to the GR service that you are using. We hope that you will read it carefully, and when necessary, follow the guidelines of this "Privacy Policy" to make the choices that you deem to be appropriate. For the relevant technical terms used in this "Privacy Policy", we will try to be clear, simple and concise, and provide links to explanations to help you understand it better. By using or continuing to use our services, you are agreeing to our collection, use, storage and sharing of your information in accordance with this Privacy Policy. Should you have any questions on this Privacy Policy or any other related matters, please contact us at knowhim@global-reachout.org. 1. The information we would be collecting The following information about you may be collected, stored and used by us or our third-party partners for the purpose to provide services. If you do not provide relevant information, you may not be able to register as our user or enjoy some of the services we provide, or achieve the intended result of the relevant services. • Personal information: the relevant personal information that you have provided us when you register an account or use our services, such as phone number, email address, etc. • Location information: this refers to the information on your location collected when you turn on the location function of your equipment and use our location-based related services, including: •Your geographic location information collected through GPS or WiFi when you use our service through a mobile equipment with positioning function; • You can stop the collection of your geographic location information by turning off the location function. 2. Storage of Information 2.1 How and for how long the information is stored • We will store your information in a secured manner, including local storage (such as data caching using APP), databases and server logs. • Under normal circumstances, we will only store your personal information for the duration necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations. 2.2 Location of Information Storage • Currently, we do not transfer or store your personal information across borders. However, we will inform you on the purpose, recipient(s), security guarantee measures and security risks of the information being relocated abroad and obtain your consent should cross-border transmissions or storage be required in future. 2.3 Notice when a product or service is discontinued • When any one of our products or services is discontinued, we will notify you via push notifications and announcements and proceed to delete or anonymize your personal information within a reasonable period, unless otherwise provided by laws and regulations. 3. Information Security We use a variety of security technologies and procedures to prevent loss, misuse, unauthorized access or disclosure of information. For instance, we will use encryption technology (such as SSL) to protect the personal information that you have provided in certain services. Nonetheless, we request your understanding that due to technical constraints and various malicious means that may exist in cyberspace, it is not always possible to guarantee 100% information security in the internet industry even if we do our best to strengthen security measures. You will also need to understand that the systems and communication networks that you use to access our services may have problems due to factors that are beyond our control. 4. How we use information The information collected in the course of providing services to you may be used for the following purposes: • to provide you services; • to authenticate, provide customer services, security, fraud detection, archive and backup purposes when we provide services to ensure the safety and security of the products and services that we are providing you; • to help us design new services and improve our existing services; • to better understand how you access and use our services in compliance to your customized preferences, such as language settings, location settings, individualized help services and instructions, or to respond to any other request from yourself and other customers; • to provide you with more relevant advertisements instead of the commonly-emplaced ones • to evaluate the effectiveness of the advertisements in our services and other promotional activities, with improvements as applicable. • to provide software certification or management of software upgrades; • to include your participation in surveys on our products and services. 5. Information sharing At present, we will not actively share or transfer your personal information to a third party. However, if there is other sharing or transfer of your personal information or you need us to share or transfer your personal information to a third party, we will proceed directly or confirm with the third party to obtain your express consent to the above actions. For the purpose of putting up advertisements, evaluating and optimizing the effect of advertisement channels, there is a need for us to share some of your data with third-party partners such as advertisers and their agencies, and require them to strictly abide by our measures and requirements on data privacy protection, including but not limited to processing in accordance with the data protection agreement, letter of commitment and relevant data processing policies, to avoid identifying individuals and to ensure privacy and security. We do not share information that can be used to identify you personally (such as your name or email address) with our partners unless you expressly authorize it. We will not publicly disclose the collected personal information to the public. If public disclosure is necessary, we will inform you of the purpose of such public disclosure, the type of information disclosed and the sensitive information that may be involved and obtain your express consent. With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers and other transactions; we will inform you of the relevant circumstances, continue to protect or require the new controller to continue the protection of your personal information. In addition, we may share, transfer, and publicly disclose personal information without your prior authorization and consent according to relevant laws and regulations and national standards in the following situations where these are: • directly related to national security and national defence matters; • directly related to public safety, public health and major public interests; • directly related to criminal investigation, prosecution, trial and enforcement of sentences; • in order to protect the personal information subject or other individuals' life, property and other major legitimate rights and interests, but face difficulties to obtain the consent of the individual; • personal information subjects disclose personal information to the public on their own accord; • collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels. 6. Your rights During your use of our services, we may provide you with corresponding operation settings depending on the specific situation of the product, so that you can inquire, delete, amend or withdraw your relevant personal information; you may refer to the corresponding specific guidelines to perform these operations. In addition, we have set up a complaint-reporting channel; your comments will be dealt with in a timely manner. If you are unable to exercise your personal information subject rights through the above channels and methods, you can make your request through the contact information provided in this Privacy Policy and we will provide feedback in accordance with laws and regulations. When you decide to discontinue using our products or services, you may apply for account cancellation. After cancelling your account, we will delete or anonymize your personal information unless otherwise provided by laws and regulations. 7. Changes We may amend the terms of this Privacy Policy from time to time. When changes occur, we will notify you of the new Privacy Policy when the version is updated and advise you on the date when the changes take effect. Please read the updated "Privacy Policy" carefully. By continuing to use our services, you have agreed that we will process your personal information in accordance with the updated "Privacy Policy". 8. Protection of minors We encourage parents or guardians to direct minors under the age of eighteen to use our services. We recommend minors to encourage their parents or guardians to read this Privacy Policy and advise minors to seek parental or guardian consent and guidance before submitting personal information.